Privacy policy
Last updated: 26 September 2026
This page explains what information this website uses, why, and what choices you have. The website belongs to The Elixir Clinic Albania, Rruga Sami Frashëri, Blloku, Tirana, which is responsible for the personal data described here.
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Who we are and how to reach us
The Elixir Clinic Albania, Rruga Sami Frashëri, Blloku, Tirana, Albania.
For any question about your data, write to contact@elixirmedclinic.com or call +355 69 206 2111.
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Booking requests
The appointment form does not send or store anything on this website. When you press “Send on WhatsApp” or “Send by email”, your own WhatsApp or email app opens with the message already written: treatment, preferred day and time, your name, your phone number and any note you add. Nothing is sent until you send it yourself.
We use these details only to arrange and confirm your visit and to contact you about it. Please do not include sensitive health information in the note: we discuss it with you in person, at your consultation.
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WhatsApp and email
Messages you send us on WhatsApp are handled by WhatsApp (Meta Platforms) under its own privacy policy. Emails are delivered through our email provider. We keep your messages only as long as needed to organise your appointments and to meet our legal obligations as a medical practice.
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What your browser keeps
This website sets no cookies of its own and uses no advertising trackers.
To understand how the site is used, we measure visits with Rybbit, a privacy-friendly analytics service hosted in the EU. It uses no cookies and does not identify you: it counts the pages viewed, the time spent on the site, the type of device and browser and the approximate country. It never records what you type in the booking form.
If you switch prices between ALL and EUR, your choice is saved in your browser's local storage so the site remembers it. It never leaves your device, and you can delete it at any time by clearing your browser's site data.
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Map, links and hosting
The map in the “Visit us” section is provided by Google Maps and is only loaded when you scroll near it. From then on Google may receive your IP address and set its own cookies, under Google's privacy policy.
Links to Instagram, TikTok, Google and WhatsApp open those services, which apply their own privacy policies.
The website is hosted by Vercel, whose servers keep short technical logs (such as IP address and browser type) to deliver the pages and keep them secure.
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Your rights
You can ask us to access, correct or delete your personal data, to restrict or object to its use, or to receive a copy of it. Write to contact@elixirmedclinic.com and we will reply within 30 days.
You may also lodge a complaint with the Commissioner for the Right to Information and Protection of Personal Data (idp.al).
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Changes
If this policy changes, the new version will be published on this page with its date.